Booking Procedures & Cancellation Policies

Airbnb bookings

We only accept bookings through Airbnb so that both hosts and guests are protected by Airbnb’s public liability insurance.

Booking dates can be easily changed online, and cancellations can be made without penalty up to five days before arrival.

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If you do not have an Airbnb account, you can easily create one. You will need a credit card and government-issued ID to verify your account.

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We regret that we are unable to accept bookings outside of Airbnb because Timberland Heights is a private sub-division and it is necessary for all guests to have a verified government-issued ID to meet security requirements.

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Clicking on the 'Book a Room' tab on the top right of this page will take you to our Airbnb listings.

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